Shipping policy
🚚 Shipping Policy
Thank you for shopping with us. We are committed to delivering your order safely and on time.
📦 Order Processing
-
All orders are processed within 1–3 business days after confirmation.
-
Orders are not processed or shipped on Sundays or public holidays.
-
You will receive a confirmation message once your order has been shipped.
🚛 Shipping Time
-
Standard Delivery: 3–5 business days
-
Remote Areas: 5–7 business days
Delivery times may vary depending on your location and courier service.
💰 Shipping Charges
-
Standard shipping charges will be calculated at checkout.
-
We may offer free shipping on orders above a certain amount (if applicable).
📍 Order Tracking
-
Once your order is shipped, you will receive a tracking number via SMS or email.
-
You can track your parcel through the courier service website.
📦 Delivery Issues
-
Please ensure your shipping address and contact number are correct.
-
We are not responsible for delays caused by incorrect information.
-
If your package is delayed or lost, contact us within 3 days of the expected delivery date.
❗ Damaged or Missing Items
-
If you receive a damaged or incorrect product, please contact us within 24 hours with pictures for assistance.